FAQ's Contessa Wear

How long until I receive my order?

All orders are sent within 5 business day with Australia post. If you choose express shipping your order will be sent within 24hrs after your order has been processed.

 

Can I pick up my order?

Absolutely! If you are local to the Sunshine coast and wish to pick up you order please use the option PICK UP on the postage details page when checking out.

 

How do I know what size to order?

Please refer to our Sizing Chart page

 

Shipping costs?

Standard Australia Post shipping $10

Express Australia Post shipping $15

 

Do you offer international shipping?

Unfortunately not at this time. But you never know what the future will hold! 

 

What Payment options are available?

Visa, MasterCard, Paypal and AfterPay

 

What is your return policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.